Free returns: curse or blessing?

Free returns: curse or blessing?

Following a VRT news article "3 out of 10 fashion items bought online are returned: is charging return costs the solution?",we at theJurists are once again crawling into our pen. Current events beg us to raise awareness of the concept of the right of withdrawal once...

The Omnibus-directive. Even more B2C rules?

The Omnibus-directive. Even more B2C rules?

You might have spotted it already: the EU is once again coming up with rules for consumer protection. Clearly, the law never stands still! Are you still keeping up with all these changes We present to you the "Omnibus Directive", in Latin: the directive for all. All...

Downloading: legal or not?

Downloading: legal or not?

Every movie, series or music lover with a little technical knowledge has most likely done it at some point: illegally downloading and/or streaming content, for personal use. Especially if the content is unavailable in Belgium in a legal manner, it is quite tempting to...

In which language should your general terms and conditions be drafted?

In which language should your general terms and conditions be drafted?

Are you an entrepreneur whose business sometimes explores or even crosses national borders? Then you have undoubtedly already asked yourself the following question: in which languages should I draw up my general terms and conditions? If you do business with consumers,...

newsletters? Often forbidden direct marketing

newsletters? Often forbidden direct marketing

Direct marketing. It seems a difficult concept under the GDPR. However, it does not have to be that way. Direct marketing is useful, and even possible, while you are still in compliance. As long as you, as an entrepreneur and marketeer, are willing to leave behind the...

Belgian webshop owners disregard the legal rules

Belgian webshop owners disregard the legal rules

A website is a good marketing tool for companies. Therefore, you undoubtedly want your website to look top-notch. However, appearance is not everything. Your website must also be legally compliant. The latter is apparently often overlooked. Ignorance? Nonchalance? Or...

The e-mail disclaimer: obligation or deterrent without substance?

The e-mail disclaimer: obligation or deterrent without substance?

We see more and more disclaimers appearing in daily e-mail traffic. They are often very bulky blocks of text with very far-reaching statements. Ranging from a company wishing to disclaim part of its liability to a whole series of steps that an incorrect recipient of...

Thermal cameras: the aim does not justify the means!

Thermal cameras: the aim does not justify the means!

Automating. It seems so obvious with technology. And we are all better off for it, aren't we? And yet ... When technology plays with our personal data, we still do not seem to have developed the reflexes to protect it. And often this goes against convenience, against...

Creative AI: how long will it remain a misunderstood genius?

Creative AI: how long will it remain a misunderstood genius?

Computers support human creativity. They take repetitive tasks from us, or they give us a helping hand with their endless computing power. SSofar, it has always been this way: the programmer as master of the code. But what if these positions are turned upside down?...