Free returns: curse or blessing?

Free returns: curse or blessing?

Following a VRT news article "3 out of 10 fashion items bought online are returned: is charging return costs the solution?",we at theJurists are once again crawling into our pen. Current events beg us to raise awareness of the concept of the right of withdrawal once...

The Omnibus-directive. Even more B2C rules?

The Omnibus-directive. Even more B2C rules?

You might have spotted it already: the EU is once again coming up with rules for consumer protection. Clearly, the law never stands still! Are you still keeping up with all these changes We present to you the "Omnibus Directive", in Latin: the directive for all. All...

In which language should your general terms and conditions be drafted?

In which language should your general terms and conditions be drafted?

Are you an entrepreneur whose business sometimes explores or even crosses national borders? Then you have undoubtedly already asked yourself the following question: in which languages should I draw up my general terms and conditions? If you do business with consumers,...

Belgian webshop owners disregard the legal rules

Belgian webshop owners disregard the legal rules

A website is a good marketing tool for companies. Therefore, you undoubtedly want your website to look top-notch. However, appearance is not everything. Your website must also be legally compliant. The latter is apparently often overlooked. Ignorance? Nonchalance? Or...

The e-mail disclaimer: obligation or deterrent without substance?

The e-mail disclaimer: obligation or deterrent without substance?

We see more and more disclaimers appearing in daily e-mail traffic. They are often very bulky blocks of text with very far-reaching statements. Ranging from a company wishing to disclaim part of its liability to a whole series of steps that an incorrect recipient of...

Four times the legal warranty?!

Four times the legal warranty?!

The 2019 European Directive modernising and broadening the warranty scheme is gradually finding its way into Belgian law. The new rules should actually have applied long ago. On 1 June 2022, however, the time has finally come. It is therefore time, as an entrepreneur,...

The journey from Westvleteren to e-Commerce

The journey from Westvleteren to e-Commerce

Westvleteren Trappist continues to capture the imagination - so much so that even De Tijd devoted an article to the logical next step in their e-commerce success story: home delivery. Read the contribution here (in Dutch). A story with many practical considerations....